Privacy Policy

Barrmore Vets Partnership is owned by Giles and Emma Heaversedge. This privacy policy explains how we use any personal information we collect about you.

Topics:

  • What information do we collect about you?
  • How will we use this information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other Websites
  • Changes to our privacy policy
  • How to contact us

What Information do we collect about you?

When you register at the practice we take your name, address, phone number, email address and pet details in order to create a clinical record of your pets’ treatment. We will also request a clinical history from any other vets you may have been registered at in order to create a complete history of your pets’ treatment.

How will we use this information about you?

We use this information to correctly identify your pet and hold and maintain a clinical record of all treatments received.
In order to provide the best service possible we also use your information as follows:

  • To send appointment reminders (via Text)
  • To send treatment application reminders (via text)
  • To send invitations to Health Checks and Nurse Clinics (via text or post)
  • To process insurance claims if you have requested we do it on your behalf (via email)
  • To register microchips (online secure database)
  • To obtain laboratory results (online secure database and post)
  • To sign up for our Healthcare Plans (application form issued via post)
  • To send clinical notes to our Emergency Vets services (via email)
  • To send to our Pet Cremation service provider (hand collected form)

Marketing

We do not currently use or share your personal information for marketing purposes.

Access to information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the personal information please contact our Data Controller emma@barrmorevets.co.uk or write to

Emma Heaversedge,
Barrmore Vets,
2 Bridgend Road,
Llanharan,
Pontyclun
CF72 9RA

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. This can be done at reception.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to complete statistical reports on website activity.
Barrmore Vets has more detailed information about the use of cookies at the following link: https://www.iubenda.com/privacy-policy/39849778/cookie-policy.

You can also find a detailed Privacy Policy for Barrmore Vets website users at below.

Other Websites

Our website contains links to other websites. This Privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our policy under regular review and we will place updates on this policy document. This privacy policy was updated on 16th May 2018

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:
• By email: emma@barrmorevets.co.uk
• By post: Emma Heaversedge, Barrmore Vets, 2 Bridgend Road, Llanharan, RCT CF72 9RA

Privacy Policy